FAQ

Where do you ship to?

 

We ship to addresses within Australia and select international destinations. Shipping fees and delivery times for international orders are calculated at checkout.

 

How long does delivery take?

 

Orders are processed within 1-3 business days, then typically arrive within 15-30 business days depending on your location.

 

What is your returns policy?

 

We offer a 30-day return policy. If you are not completely satisfied with your purchase, contact us within 30 days of delivery and we will arrange a return. Items must be unworn or unused and in original packaging.

 

Can I track my order?

 

Yes. Once your order ships you will receive a tracking number via email so you can follow its journey to your door.

 

How do I care for my lighting fixtures?

 

Care instructions vary by product and are included with each item. As a general rule, avoid harsh chemicals and use a soft dry cloth for cleaning.